Privacy Policy
Effective Date: January 12, 2026
Last Updated: June 24, 2026
At Brandi Moore Agency (“BMA,” “we,” “our,” or “us”), our work is grounded in trust, transparency, and respect for community. This Privacy Policy explains how we collect, use, and protect your information when you visit brandimooreagency.com or engage with our services, memberships, directories, production support, or wellness offerings.
Our goal is to ensure you feel informed, empowered, and confident about how your personal information is handled.
What Information We Collect
We may collect the following categories of personal information from you:
Name
Email address
Phone number
Mailing or billing address
BMA Account login credentials (username, password)
Payment and order details
Information submitted through forms, intake questionnaires, applications, or surveys
Professional information (portfolio links, social profiles, creative roles, availability, etc.)
Communications with us (emails, messages, support inquiries)
Website usage data (pages visited, interactions, device or browser type)
When required for production or payment compliance, we may collect additional information necessary for reporting or verification purposes. We do not knowingly collect sensitive personal data unless required to deliver a specific service.
Personal Information does not include anonymous or aggregated data that cannot reasonably identify an individual. We may use anonymized or aggregated data for analytics, business operations, service improvement, and marketing insights.
How We Collect Your Information
We collect personal information when you:
Create an account or subscribe to a service
Apply for or join the Curated Directory, Creative Access membership, or other community programs
Submit a production inquiry or partnership request
Book a session, consultation, or sound bath service
Complete intake forms or questionnaires
Purchase services, subscriptions, or digital products
Sign up for newsletters or marketing communications
Participate in surveys, promotions, or events
Communicate with us directly via email, forms, or support channels
Interact with our content on social media platforms
How We Use Your Information
We may use your information to:
Provide and manage our services, memberships, and offerings
Personalize your experience and recommend relevant services
Process transactions and payments
Communicate with you regarding bookings, orders, or updates
Respond to inquiries and provide customer support
Improve our website, services, and offerings
Send newsletters, announcements, or marketing communications (you may opt out at any time)
Maintain business records and comply with legal obligations
Service Providers & Vendors
We may share information with trusted third-party service providers and platforms, including Squarespace, Stripe, Airtable, Zapier, Google Workspace, Circle, scheduling tools, email marketing providers, analytics providers, and other vendors necessary to operate our business and deliver our services.
Payments
Payments are processed through secure third-party payment providers. Your payment details are submitted directly to those providers and are governed by their privacy policies. We do not store full credit card or banking information.
Curated Directory & Public Content
If you choose to participate in the Curated Directory, Creative Access community features, member introductions, public profiles, discussions, or other public-facing content, certain professional information (such as your name, role, city, portfolio links, website, social media profiles, or content you voluntarily submit) may be visible to other members or visitors.
Information you voluntarily share in public profiles, directory listings, community discussions, introductions, or collaborative opportunities may be accessible to others, depending on the feature's visibility settings. Please avoid sharing sensitive personal information in public areas of the platform.
Member-Generated Content
Creative Access may include opportunities for members to submit, share, publish, or participate in community-generated content, including introductions, discussions, articles, recommendations, resource sharing, opportunities, profiles, comments, collaborative projects, or other contributions.
By voluntarily submitting content to community features, you acknowledge that the information you choose to share may be visible to other members or, where applicable, the public.
You retain ownership of the content you submit; however, by sharing content through BMA platforms, you grant Brandi Moore Agency a non-exclusive, royalty-free license to display, feature, promote, and distribute that content in connection with operating, marketing, and improving our community, services, and programs.
Members are responsible for ensuring they have the rights to any content they submit and agree not to post unlawful, misleading, infringing, defamatory, or otherwise inappropriate material.
Events & Collaborations
If you register for an event, workshop, or collaboration hosted with a partner, and you consent to communications, limited information (such as your name or email) may be shared with that partner for event-related purposes.
Legal & Business Transfers
We may disclose information if required by law, legal process, or to protect the rights, safety, or property of our community or business. In the event of a merger, sale, or business transition, your information may be transferred as permitted by law.
With Your Consent
We may share information when you explicitly consent to do so.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. This includes secure servers, encrypted payment processing, and limited access to sensitive data.
However, no system is 100% secure. By using our site, you acknowledge that you provide information at your own risk and agree to take reasonable steps to protect your account credentials.
Cookies & Tracking
Our website may use standard cookies or similar technologies to support functionality, analytics, and performance. You may adjust your browser settings to manage cookies if you prefer.
Third-Party Websites & Services
Our website, community platforms, newsletters, and resources may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of those third parties and encourage you to review their privacy policies before providing personal information.
California Privacy Rights
We comply with applicable privacy laws, including the California Online Privacy Protection Act (CalOPPA). California residents may have additional privacy rights under applicable California law, including the right to request access to, correction of, or deletion of certain personal information, subject to legal exceptions. Requests may be submitted using the contact information provided below.
Children’s Privacy
Our website and services are intended for individuals 18 years of age or older, unless participating with the involvement or consent of a parent, guardian, educational institution, or approved program partner.
Online Policy Only
This Privacy Policy applies only to information collected through our website and digital services, not to information collected offline.
Please also review our Terms of Service, which govern your use of our website and services.
Your Consent
By using our website, you consent to this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Brandi Moore Agency
United States
Email: hello@brandimooreagency.com
Website: brandimooreagency.com