Privacy Policy

Effective Date: 01/12/2026

At Brandi Moore Agency (“BMA,” “we,” “our,” or “us”), our work is grounded in trust, transparency, and respect for community. This Privacy Policy explains how we collect, use, and protect your information when you visit brandimooreagency.com or engage with our services, memberships, directories, production support, or wellness offerings.

Our goal is to ensure you feel informed, empowered, and confident about how your personal information is handled.

What Information We Collect

We may collect the following categories of personal information from you:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • BMA Account login credentials (username, password)

  • Payment and order details

  • Information submitted through forms, intake questionnaires, applications, or surveys

  • Professional information (portfolio links, social profiles, creative roles, availability, etc.)

  • Communications with us (emails, messages, support inquiries)

  • Website usage data (pages visited, interactions, device or browser type)

When required for production or payment compliance, we may collect additional information necessary for reporting or verification purposes. We do not knowingly collect sensitive personal data unless required to deliver a specific service.

Personal Information does not include anonymous or aggregated data that cannot reasonably identify an individual. We may use anonymized or aggregated data for analytics, business operations, service improvement, and marketing insights.

How We Collect Your Information

We collect personal information when you:

  • Create an account or subscribe to a service

  • Apply for or join the Creative Directory or membership programs

  • Submit a production inquiry or partnership request

  • Book a session, consultation, or sound bath service

  • Complete intake forms or questionnaires

  • Purchase services, subscriptions, or digital products

  • Sign up for newsletters or marketing communications

  • Participate in surveys, promotions, or events

  • Communicate with us directly via email, forms, or support channels

  • Interact with our content on social media platforms

How We Use Your Information

We may use your information to:

  • Provide and manage our services, memberships, and offerings

  • Personalize your experience and recommend relevant services

  • Process transactions and payments

  • Communicate with you regarding bookings, orders, or updates

  • Respond to inquiries and provide customer support

  • Improve our website, services, and offerings

  • Send newsletters, announcements, or marketing communications (you may opt out at any time)

  • Maintain business records and comply with legal obligations

How We May Share Your Information

Service Providers & Vendors

We may share information with trusted third-party vendors who help us operate our business, including website hosting, payment processors, scheduling platforms, email services, payroll or production tools, and analytics providers. These vendors are required to safeguard your information and use it only for authorized purposes.

Payments

Payments are processed through secure third-party payment providers. Your payment details are submitted directly to those providers and are governed by their privacy policies. We do not store full credit card or banking information.

Creative Directory & Public Content

If you choose to participate in the Creative Directory or post public-facing content, certain professional information (such as name, role, portfolio link, or city) may be visible to other users or visitors. Please avoid sharing sensitive personal information in public listings or forums.

Events & Collaborations

If you register for an event, workshop, or collaboration hosted with a partner, and you consent to communications, limited information (such as your name or email) may be shared with that partner for event-related purposes.

Legal & Business Transfers

We may disclose information if required by law, legal process, or to protect the rights, safety, or property of our community or business. In the event of a merger, sale, or business transition, your information may be transferred as permitted by law.

With Your Consent

We may share information when you explicitly consent to do so.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. This includes secure servers, encrypted payment processing, and limited access to sensitive data.

However, no system is 100% secure. By using our site, you acknowledge that you provide information at your own risk and agree to take reasonable steps to protect your account credentials.

Cookies & Tracking

Our website may use standard cookies or similar technologies to support functionality, analytics, and performance. You may adjust your browser settings to manage cookies if you prefer.

California Privacy Rights

We comply with applicable privacy laws, including the California Online Privacy Protection Act (CalOPPA). California residents may request information about how their personal data is collected, used, or shared, subject to applicable law.

Children’s Privacy

Our website and services are intended for individuals 13 years of age or older. We do not knowingly collect personal information from children under 13.

Online Policy Only

This Privacy Policy applies only to information collected through our website and digital services, not to information collected offline.

Please also review our Terms of Service, which govern your use of our website and services.

Your Consent

By using our website, you consent to this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Brandi Moore Agency
📍 United States
📧 hello@brandimooreagency.com
🌐 https://brandimooreagency.com